About the conference

Why you should attend

This focused industry event brings together insurance professionals and technology leaders to explore how digital tools are reshaping the way insurance brokers, underwriting agencies and insurers operate – day to day and at scale.

Rather than future-gazing or broad trend-spotting, the program zeroes in on what’s working now.

From faster claims and fraud detection to compliance automation and catastrophe modelling, this event highlights real-world technology applications that support a smarter, more responsive insurance ecosystem.

Through targeted sessions, panel discussions and live demonstrations, attendees will gain insight into the systems and platforms improving speed, service, and certainty across the value chain.

Masterclass sessions 

For 2026 a new format includes roundtable masterclass discussion on the real challenges facing insurtech and insurer alike. Some of the key sessions are:

  • Post-Quantum Readiness: Protecting the Industry’s Data Foundations
    This session explores why leading insurers are already migrating to “quantum-resistant” cryptography to protect sensitive client data for the next 20 years.

  • The “Single Point of Failure” Crisis: Managing Third-Party API Risk
    This session tackles “aggregation risk” and how to build a resilient tech stack that doesn’t collapse when a partner goes down.

  • EV Adoption is Accelerating: Are Insurers Ready?
    The federal government goal is for 5 million electric vehicles to be on the road by 2035. This session explores what this will mean for the insurance claims process and whether we are ready for this fundamental change.

  • Further sessions to be announced

Contact information:

Sponsorship enquiries: Daniel Brami – danielb@insurancenews.com.au
Event enquiries: Julie Smyth – julies@insurancenews.com.au

Industry Speakers

Anna Cranney

Partnerships Manager - Insurtech Australia

John Deex

Editor-in-chief - Insurance News

Benjamin Di Marco

Cyber and Technology Industry Leader (Pacific) - WTW

Simone Dossetor

CEO - Insurtech Australia

Steve Dymond

General Manager, Business & Information Systems - Insurance Advisernet

Mathew Finch

SVP, AI & Technology Advisory (APAC) - Endava

Stuart Fisher

Technology & Business Transformation Lead - Suncorp

Wendy Foweraker

Executive General Manager Broking Operations - CBN

Jerry Hall

Business Development - INSTANDA

Robin Johnson

CEO and Founder - Hutch Underwriting

Anthony Lowe

Council Member - Actuaries Institute

Alistair McElligott

CEO and Founder - Entsia

Matthew McHutchison

Managing Director - IVAA Claims

Miranda Maxwell

Senior Journalist (Technology) - Insurance News

Elizabeth May

Managing Director - Stelvio

Brad Miller

General Manager, Online Insurance - BizCover

Jon Moody

General Manager, APAC - INSTANDA

Tom Moulder

Director - Taylor Fry

Baneesha Narang

Insurance Industry Lead APAC - Endava

Shaun Quincey

CEO and Co-Founder - Simfuni

Mike Simpson

Co-founder - Truuth

Jamie Smith

Fractional CIO

Victoria Smith

Managing Director - Stella Insurance

Paul Sofronoff

Insurance Business Manager (Aust & NZ) - Tesla

Alex Taylor

Global Head of Emerging Technology - QBE Ventures

Dino Tius

Chief Information Officer - BizCover

Joanne Walker

CIO, Allianz

Chris Wright

Head of Procurement - Envest

Event agenda

08:15

Registrations open

09:00

Welcome and introduction

09:10

SESSION 1 ⇀ Agentic Customers – How brokers and insurers need to respond to customers powered by LLMs, how soon will we have a future of customer agents interacting with insurer and broker agents and what does this mean for traditional processes and controls.

  • Dino Tius & Brad Miller – BizCover
  • Moderator: Miranda Maxwell – Insurance News

09:45

SESSION 2 ⇀ Deepfakes and Synthetic Fraud: The New Front Line – Fraud detection has moved beyond simple document checking. With the surge in AI-generated “evidence” (from fake accident photos to dodgy receipts) we’ll demonstrate the latest biometric and forensic tools designed to spot synthetic fraud in seconds and share practical insights on how these can be operationalised for insurance businesses.

  • Matthew McHutchison – IVAA Claims
  • Elizabeth May – Stelvio
  • Mike Simpson – Truuth
  • Moderator: Simone Dossetor – Insurtech Australia

10.30

Coffee break

11:00

SESSION 3 ⇀ The realities of scale:
Lessons learned from growing complex businesses in insurance – Alistair from Entsia and Robin from Hutch will unpack the realities of scaling companies in a highly regulated market. Whether you’re building new business or evolving an existing one, this is the session you wish someone gave you three years ago, exploring the risks, trade-offs and complexity of delivering growth at pace.

  • Alistair McElligott – Entsia
  • Robin Johnson – Hutch Underwriting
  • Moderator: John Deex – Insurance News

11:30-13.00

MASTERCLASS SESSIONS

Stream 1 – The Technology Blueprint to Building Smarter Insurance Businesses
Discover how insurers can use the right technology blueprint to build smarter, more agile businesses that are ready for the future. This session will explore how modern platforms, data-driven decision-making and connected systems can improve efficiency, customer experience and long-term growth.

  • Derek Hill & Jon Moody – INSTANDA

Stream 2 – Governance, Innovation and Impact: Scaling AI in Insurance
AI is moving faster than most insurers are set up to absorb. While expectations continue to rise, many organisations are still struggling to move from experimentation to measurable outcomes. Explore how insurers can scale AI responsibly, balancing innovation with governance, and share use cases demonstrating how AI is solving business challenges and delivering measurable outcomes.

  • Mathew Finch & Baneesha Narang – Endava

Stream 3 – Post-Quantum Readiness: Protecting the Industry’s Data Foundations
With quantum computing nearing a “tipping point”, the encryption we use today is becoming vulnerable. This session explores why leading insurers are already migrating to “quantum-resistant” cryptography to protect sensitive client data for the next 20 years.

  • Anthony Lowe – Actuaries Institute

Stream 4 – The “Single Point of Failure” Crisis: Managing Third-Party API Risk
As brokers and insurers become more interconnected, a single outage at a major cloud or data provider can trigger thousands of simultaneous claims. This session tackles “aggregation risk” and how to build a resilient tech stack that doesn’t collapse when a partner goes down.

  • Benjamin Di Marco – WTW

Stream 5 – EV Adoption is Accelerating: Are Insurers Ready?
EVs make up 13% of new car sales in Australia but are only 2% of on road vehicles. We are a laggard globally. The federal government goal is for 5 million vehicles to be on the road by 2035. What will this mean for the insurance claims process and are we ready for this fundamental change?

  • Tom Moulder – Taylor Fry
  • Paul Sofronoff – Tesla

13:00

LUNCH

14:05

SESSION 4 ⇀ The Great Tech Debate: How Technology Can Help Build Trust in Insurance – Insurance suffers from a chronic trust deficit. Is technology the “Golden Thread” that finally binds the promise to the delivery, or is it a “Digital Wedge” driving us further from the customer? This session pits two polarising visions of 2026 and beyond against each other to solve this conundrum.

  • Shaun Quincey – Simfuni
  • Wendy Foweraker – CBN
  • Stuart Fisher – Suncorp
  • Victoria Smith – Stella Insurance
  • Adjudicator: Andrew Silcox – Insurance News

14.45

SESSION 5 ⇀ The 2030 Roadmap: Tech Leader Insights on “Intelligent Insurance” – A panel of tech leaders will look beyond 2026. They will discuss the shift from reactive claims handling to “proactive risk mitigation” where the insurer’s tech actually prevents the fire or leak before it happens, fundamentally changing the insurance business model.

  • Alex Taylor – QBE Ventures
  • Steve Dymond – Insurance Advisernet
  • Joanne Walker – Allianz
  • Jamie Smith – Fractional CIO
  • Moderator: Anna Cranney – Insurtech Australia

15:30

Conference wrap-up

15:35

Afternoon tea and networking drinks

16:15

Conference close

Event partners

Gold partners

INSTANDA is a SaaS-based digital insurance solution that enables carriers, managing general agents (MGAs), and insurance brokers to design, build and launch insurance products across the property and casualty and life and health categories.

INSTANDA’s fully customisable policy administration platform allows clients to build unlimited product lines and distribution channels. Underpinned by sophisticated underwriting and distribution capabilities, INSTANDA gives insurance teams the ability to innovate at scale and deliver solutions to markets in a matter of weeks or months, not years.

Endava is a leading provider of next-generation technology services, dedicated to enabling its customers to accelerate growth, tackle complex challenges and thrive in evolving markets. By combining innovative technologies and deep industry expertise with an AI-native approach, Endava consults and partners with customers to create solutions that drive transformation, augment intelligence and deliver lasting impact. From ideation to production, it supports customers with tailor-made solutions at every stage of their digital transformation, regardless of industry, region, or scale.

Endava’s clients span payments, insurance, banking and capital markets, technology, media, telecommunications, healthcare, mobility, retail, and consumer goods and more.

Entsia is an Australian-founded insurtech company that provides a cloud-based, end-to-end insurance platform designed to support the full insurance lifecycle.

Serving insurers, managing general agents (MGAs), and brokers with binding authority, Entsia enables organisations to manage policy administration, distribution, claims, credit control, and underwriting operations through a single, scalable platform.