Choose your masterclass sessions

We have some great masterclass sessions lined up. You will be able to attend only 3 of the 5 sessions. So that we can allocate you to the most appropriate stream, please indicate your top 3 preferences in the form below. 

Further details of each masterclass can be found in the event agenda below.

Every effort will be made to allocate you to your preferred stream. However, as placements are subject to availability, we cannot guarantee that all your preferred selections will be available.

Registrant Details

Masterclass Registration

Choose your three preferred masterclass sessions:
Masterclass:(Required)
Select between 1 and 3 choices.

Event agenda

08:15

Registrations open

09:00

Welcome and introduction

09:10

SESSION 1 ⇀ Agentic Customers – How brokers and insurers need to respond to customers powered by LLMs, how soon will we have a future of customer agents interacting with insurer and broker agents and what does this mean for traditional processes and controls.

  • Dino Tius & Brad Miller – BizCover
  • Moderator: Miranda Maxwell – Insurance News

09:45

SESSION 2 ⇀ Deepfakes and Synthetic Fraud: The New Front Line – Fraud detection has moved beyond simple document checking. With the surge in AI-generated “evidence” (from fake accident photos to dodgy receipts) we’ll demonstrate the latest biometric and forensic tools designed to spot synthetic fraud in seconds and share practical insights on how these can be operationalised for insurance businesses.

  • Matthew McHutchison – IVAA Claims
  • Elizabeth May – Stelvio
  • Mike Simpson – Truuth
  • Moderator: Simone Dossetor – Insurtech Australia

10.30

Coffee break

11:00

SESSION 3 ⇀ The realities of scale:
Lessons learned from growing complex businesses in insurance – Alistair from Entsia and Robin from Hutch will unpack the realities of scaling companies in a highly regulated market. Whether you’re building new business or evolving an existing one, this is the session you wish someone gave you three years ago, exploring the risks, trade-offs and complexity of delivering growth at pace.

  • Alistair McElligott – Entsia
  • Robin Johnson – Hutch Underwriting
  • Moderator: John Deex – Insurance News

11:30-13.00

MASTERCLASS SESSIONS

Stream 1 – The Technology Blueprint to Building Smarter Insurance Businesses
Discover how insurers can use the right technology blueprint to build smarter, more agile businesses that are ready for the future. This session will explore how modern platforms, data-driven decision-making and connected systems can improve efficiency, customer experience and long-term growth.

  • Derek Hill & Jon Moody – INSTANDA

Stream 2 – Governance, Innovation and Impact: Scaling AI in Insurance
AI is moving faster than most insurers are set up to absorb. While expectations continue to rise, many organisations are still struggling to move from experimentation to measurable outcomes. Explore how insurers can scale AI responsibly, balancing innovation with governance, and share use cases demonstrating how AI is solving business challenges and delivering measurable outcomes.

  • Mathew Finch & Baneesha Narang – Endava

Stream 3 – Post-Quantum Readiness: Protecting the Industry’s Data Foundations
With quantum computing nearing a “tipping point”, the encryption we use today is becoming vulnerable. This session explores why leading insurers are already migrating to “quantum-resistant” cryptography to protect sensitive client data for the next 20 years.

  • Anthony Lowe – Actuaries Institute

Stream 4 – The “Single Point of Failure” Crisis: Managing Third-Party API Risk
As brokers and insurers become more interconnected, a single outage at a major cloud or data provider can trigger thousands of simultaneous claims. This session tackles “aggregation risk” and how to build a resilient tech stack that doesn’t collapse when a partner goes down.

  • Benjamin Di Marco – WTW

Stream 5 – EV Adoption is Accelerating: Are Insurers Ready?
EVs make up 13% of new car sales in Australia but are only 2% of on road vehicles. We are a laggard globally. The federal government goal is for 5 million vehicles to be on the road by 2035. What will this mean for the insurance claims process and are we ready for this fundamental change?

  • Tom Moulder – Taylor Fry
  • Paul Sofronoff – Tesla

13:00

LUNCH

14:05

SESSION 4 ⇀ The Great Tech Debate: How Technology Can Help Build Trust in Insurance – Insurance suffers from a chronic trust deficit. Is technology the “Golden Thread” that finally binds the promise to the delivery, or is it a “Digital Wedge” driving us further from the customer? This session pits two polarising visions of 2026 and beyond against each other to solve this conundrum.

  • Shaun Quincey – Simfuni
  • Wendy Foweraker – CBN
  • Stuart Fisher – Suncorp
  • Victoria Smith – Stella Insurance
  • Adjudicator: Andrew Silcox – Insurance News

14.45

SESSION 5 ⇀ The 2030 Roadmap: Tech Leader Insights on “Intelligent Insurance” – A panel of tech leaders will look beyond 2026. They will discuss the shift from reactive claims handling to “proactive risk mitigation” where the insurer’s tech actually prevents the fire or leak before it happens, fundamentally changing the insurance business model.

  • Alex Taylor – QBE Ventures
  • Steve Dymond – Insurance Advisernet
  • Joanne Walker – Allianz
  • Jamie Smith – Fractional CIO
  • Moderator: Anna Cranney – Insurtech Australia

15:30

Conference wrap-up

15:35

Afternoon tea and networking drinks

16:15

Conference close