About the conference

Why you should attend

Future proof your brokerage in one focused day. This conference brings together exclusive 2026 market intelligence, practical growth plays, real conversations on people and culture, and unfiltered perspectives from industry leaders. You will leave with clarity on where the market is heading in 2026 and the next steps to grow profitably, manage risk, elevate client experience, and build a resilient team.

  • Exclusive 2026 vision from the INFORM 2026 Market Outlook Report by Insurance News and Finity, with clear implications for pricing, capacity, and appetite
  • A practical growth roadmap across analytics, portfolio design, client experience, and partnerships you can start using immediately
  • Evidence based wellbeing strategies to reduce burnout, spot risks early, handle tough conversations, and lift team performance
  • Forward view on cyber, claims, talent, tech, and distribution with CEO level guidance on what will matter most in 2026

What you will learn

Leave with a clear view of 2026 and a practical playbook you can use the next day.

You will learn how risk appetite is shifting, which growth levers matter most over the next decade, how to lift cyber and claims resilience and how to build a healthier, higher performing team.

  • Decode the 2026 risk appetite findings and apply them to pricing, capacity, placement, and portfolio mix
  • Design a growth plan that uses analytics, client experience, partnerships, and updated distribution and talent strategies
  • Strengthen cyber and claims readiness through smarter triage, vendor management, tooling, data use, and client communication
  • Embed practical wellbeing habits that reduce burnout, surface risks early, lift conversations, and improve team culture

Participation is eligible for 8 ANZIIF CIP points and 6 NIBA CPD points

The Sydney conference will be held at Doltone House, Darling Island on the foreshore of Sydney Harbour’s Pyrmont.

19 March 2026
@ Doltone House, Darling Island, Pyrmont

Register Here

Industry speakers - Sydney conference

Susie Amos

Principal - Finity

Ron Arnold

Founder - 11eight

David Arthur

General Manager Technology & Delivery - TAL Australia

Brianna Cattanach

National Manager Mental Health Strategy and Delivery - Allianz Australia

Nick Cook

Executive General Manager | Australasian Networks, Broker & Insurer Services - Steadfast

John Deex

Editor-in-chief - Insurance News

Mike Emmett

CEO and Managing Director - AUB Group Limited

Dr Natalie Flatt

Chief Mental Health Advisor - Superfriend

Ben Goodall

Chief Executive Officer - PSC Insurance Brokers

Andrew Hall

Chief Executive Officer & Executive Director - Insurance Council of Australia

Dr Jacki Johnson

Managing Director - Focusing Moments

Kevan Johnston

Chief Executive Officer - Aon Australia

Dominic Keller

Global Head of Cyber Services - QBE

Adrian Lewis

Director, Business Consulting Practice, ANZ - Guidewire

Meg Long

Chief Executive Officer - McLardy McShane Partners

Georgia McKelvey

Account Executive | Claims Management | SaaS | Insurtech - Claims Gateway

Julie Mitchell

Chief General Manager Commercial and Personal Injury - Allianz Australia

Liberty Mudzamba

Principal, Cyber Risk Consulting, Pacific - Marsh Risk

Vincent Ofrecio

Managing Partner Insurance Advisory, Americas - Tata Consultancy Services

Michael Parrant

Director, Cyber Practice - WTW

Kira Pellicano

Head of Commercial Claims - Vero

Pravesh Ponna

Principal - Finity

Wendy Pugh

Deputy Editor - Insurance News

Adam Squire

Pacific Head of Claims - Lockton

Shaun Standfield

Managing Director | Australia & New Zealand - Insurance Advisernet

Dr Raveendra VVS

CTO, Insurance - Tata Consultancy Services

Kathleen Warden

Chief Executive Officer - AIG Australia

Trent Woodward

Broking Operations Manager - MGA Insurance Group

Event agenda

Subject to refinement as speakers and sessions are finalised

08.00

Registrations open

08.50

Welcome and introduction

08.55

SESSION 1 – INFORM 2026 Market Outlook Report
Revealing the latest market trends and their impact on insurers’ risk appetites
• Susie Amos, Principal – Finity Consulting
• Pravesh Ponna, Principal – Finity Consulting
• John Deex, Editor-in-chief – Insurance News

09.50

SESSION 2 – Smarter cyber decisions
An overview of today’s cyber threat landscape, how it is changing and how cyber insurance fits into a broader risk management strategy
• Ron Arnold, Founder – 11eight
• Dominic Keller, Global Head of Cyber Services – QBE
• Michael Parrant, Director, Cyber Practice – WTW
• Trent Woodward, Broking Operations Manager – MGA

10.30

Coffee break

10.55

SESSION 3 – Wellbeing in the workplace 
Unpacking key insights from the 2025 Insurance News Wellbeing survey and highlighting important industry implications and exploring practical solutions.
• Brianna Cattanach, National Manager Mental Health Stragegy and Delivery – Allianz Australia
• Dr Natalie Flatt, Chief Mental Health Advisor – Superfriend

11.25

SESSION 4 – Future of broking
Getting to the heart of SME and mid-market insurance distribution and how it will evolve over the next 10 years.
• Nick Cook, EGM Australasian Networks, Broker & Insurer Services – Steadfast
• Shaun Standfield , MD Aust & NZ – Insurance Advisernet
• Meg Long, CEO – McLardy McShane Partners
• John Deex, Editor-in-chief – Insurance News

12.10

SESSION 5 – Risk, Relevance and Reinvention
A frank presentation about what the industry should be doing through the next decade for general insurance in Australia.
• Jacki Johnson, MD – Focusing Moments

12.35

LUNCH

13.30

SESSION 6 ⇀ Industry challenges and how to tackle them
Looking at the major challenges facing our industry, including increasing concerns around insurance affordability, and what can be done to address them.
• Andrew Hall, CEO & Exec Director, Insurance Council of Australia

14.05

SESSION 7 – AI First, with a human touch
• Vincent Ofrecio, Managing Partner Insurance Advisory, Americas – Tata Consultancy Services
• Dr Raveendra VVS, CTO, Insurance – Tata Consultancy Services
• David Arthur, GM Technology & Delivery – TAL Australia
• Liberty Mudzamba, Principal, Cyber Risk Consulting, Pacific – Marsh Risk

14.35

SESSION 8 – The evolution of claims
Examining key trends in claims, especially in relation to technology.
• Adam Squire, Pacific Head of Claims – Lockton
• Georgia McKelvey, Account Executive – Claims Gateway
• Adrian Lewis, Director, Business Consulting Practice, ANZ – Guidewire
• Kira Pellicano, Head of Commercial Claims – Vero
• Wendy Pugh, Deputy editor – Insurance News

15.15

Coffee break

15.40

SESSION 9 – CEO Panel – Challenges and opportunities in 2026
Summarising the key challenges and opportunities facing the insurance industry in 2026.
• Kathleen Warden, CEO – AIG Australia
• Kevan Johnston, CEO – Aon Australia
• Ben Goodall, CEO – PSC
• Julie Mitchell, Chief General Manager Commercial & Personal Injury – Allianz
• Andrew Silcox, MD – Insurance News

16.45

Closing notes

16.50

Networking drinks

17.30

Conference close

Gold partners

At QBE we’re driven by our purpose of enabling a more resilient future. QBE is an international insurer and reinsurer headquartered in Sydney, Australia, with local presence in 26 countries.

We don’t just see ourselves as an insurer, but a partner to our customers in helping to navigate uncertainty.

We provide tailored solutions across commercial, personal, and specialty products, as well as risk management solutions to help individuals and businesses manage risks, build strength and embrace change.

Whether it’s through our people, our deep expertise or our commitment to building strong relationships, we get to the heart of it.

Tata Consultancy Services (TCS) is a digital transformation and technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to Artificial Intelligence today.

Event sponsors

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